Medical Billing Software: Disaster Recovery and Backing Up by Marla Acton

Are you backing up correctly? Today, more than ever before, you need to protect yourself from ever needing disaster recovery because of your incomplete or non-existent back up procedures. If you do not have a simple way to recover your medical billing data then your data is NOT safe.

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Easy Billing Users should:
1. Back up medical billing software program and data to at least three separate HIPPA compliant locations (i.e varying hard drives, jump drives, etc).
2. Disable automatic virus scans, software updates and any other processes that can prompt a computer shut-down or restart.
3. Make certain they understand back-up procedures by watching a back up training video here* and/or call 800.618.6136 for assistance. *Call if you have no received a password to access video*

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There are several ways Easy Billing users can insure easy data retrieval. Easy Billing Professional, medical billing software, has made this process almost seamless for clients by adding a simple data back up process in the Preferences menu on the Maintenance tab. Another option is to back up the entire Easy Billing Professional program folder. Users are immediately able to see the date of their last back up on the Easy Billing Welcome Screen. Users are advised and encouraged to rotate their back up protocol so that they have at least three HIPAA compliant copies of backups. In a server environment with FileMake Pro Server, backing up is set up with a schedule.

Easy Billling users must make sure their computers are not downloading virus definitions automatically, updating automatically or doing anything that will automatically restart a computer. This could result in damage to not only Easy Billing but to other software when opened during this process. 

Disaster Recovery is the result of improper backing up and is not included in Easy Billing Professional annual support. Disaster recovery can be expensive especially if third party specialists are needed. Additionally, users run the risk of wasting valuable time re-entering patients and claims from an outdated previous back up.

Easy Billing medical billing software is here to help your organization be proactive and safeguard your data, please call if you would like training on backing up. Also visit www.easybillingsoftware.com Training menu to watch a video tutorial on backing up.

If you are an Easy Billing Professional or pre Easy Billing Professional user and are not sure if you are
backing up correctly, please give us a call and we are happy to guide you through your medical billing software back up process. 800.618.8136

Marla Acton