For two decades our goal has been to stay connected to our medical billing software users through training and support. We develop new versions of the program not only by staying current with the medical billing industry, but also by listening to the needs and wishes of our software users. We want our customers to know that the Easy Billing team believes in pairing the know-how to develop effective medical billing products with a strong commitment to keeping its customers satisfied. Find out what others are saying about our program and services.
Customer Responses to Easy Billing
“Easy Billing Professional” software is true to its name and very easy to use. We have been using this software for over two years and never had any problems. Any questions we had, we were able to receive an excellent technical support from Easy Billing with no delays. The system provides a workflow which is extremely easy to follow and manage. The software is equipped with error checks on different levels which makes mistakes almost none existing. In effect efficiency is almost at the 100% level which speeds up revenue time. The system can be modified to allow maximum productivity for each biller. The interface of Easy Billing with our HL7 vendor was completed within couple of days with only one test file, which saved us a lot of money and man power. It’s a great product if you are looking for something that is easy to use and reliable.
Joanna Mackiewicz, Billing Director Universal Diagnostics, LLC
We have used Easy Billing software for almost two years now. It is a very user friendly system and meets our needs in our Oral Pathology department. It is much more powerful and offers more tools than we actually utilize. The VERY BEST part of Easy Billing is Marla! We took advantage of many training webinars and archived training and whenever there is a problem or even the slightest question about the system, she is quick to respond. The customer service she provides is absolutely the BEST EVER. In my 25+ years of billing, I have never experienced someone as knowledgeable and helpful as Marla. I cannot say enough words to express my gratefulness to her for all of the help in getting us off the ground and running in our department. Having the right tools to do our job increases our production and revenue and having Marla on our team has made this process a delightful one.
Mary Gawron Office Support Assistant IV University of Missouri Kansas City UMKC Oral Pathology Lab
I was more than a little apprehensive when I decided to bring our surgical assisting business’s billing in-house. I had no experience in medical billing and would not even consider myself very technologically savvy. Marla and her support team at Easy Billing Professional made this transition so easy that I have never regretted making the move. Live beginner tutorials, ongoing technological support and advanced training are always available. Whenever I have a question or a problem, and I can count on a quick response by phone or email, usually directly from Marla, the business owner. The software is both Mac and Windows compatible (I run it on a Mac) and has been easily tailored to fit the surgical assistant’s needs. Without a doubt, taking over our billing with the help of Easy Billing Professional has been the best move we ever made; we more than doubled our income in our first year!
Laura McDonald Owner, McDonald Medical Billing
"Let me begin by saying we are a Chiropractic practice in the suburbs of Philadelphia. We have had 3 other software for the office in the past. I can honestly recommend Easy Billing Professional software for a number of reasons. The Easy Billing Professional software seems endless in its ability to grow with our ever changing billing needs, as dictated by the insurance industry. The program is very easily learned and user friendly. The support offered by Easy Billing Inc. says it all. No problems getting help when you need it and we are in a completely different time zone. Support has saved my butt more than once , on stupid mistakes we have made. We use Macs in the office and this program does not discriminate! I can honestly say this program has never let us down , we have been with it thru many changes and improvements . We have watched it reinvent itself over and over only for the better with little to no interruption . I would recommend this program to any medical office that wants exactly what it says EASY, hassle free billing software with the best support available." Lynda Gary Office Manager, Springfield,Pa.
"Our Medical office has been using Easybilling software for over ten years now. We were VERY concerned to say the least about using the new and improved easy billing program. It was a new and different program and having to learn that program and teach it to everyone else in the office the doctors included, was not something I thought would be “EASY” at all. I was estimating our down time and seeing dollars going out the window, not to mention the pressure this put on me the office manger for finances. It was also the Christmas holiday not to mention year end, this was more pressure than anyone could possibly endure. I saw a nervous breakdown in my future.
I just want to say THANK YOU . The transition was painless. No nervous breakdown at all. I can not believe five days after we downloaded the program (Marla transferred our patient list) we were billing . I was still feeling my way around unexplored territory and clicking and poking on things I knew nothing about, but our office was afloat and seemed to be functioning just fine! Of course there were phone calls to Marla made out of sheer panic but her calm reassuring, unaffected fix always solved what was to me a monumental problem. She guided me into a transition I highly recommend. It is amazing what this new program is capable of doing. It seems to me we are getting our payments much faster. It is just as it says “EASY”. Once you have found the path of the function you wish to master it is soooooo simple. I have been in three training classes, so far . I want to do all of them in case there is something this program does that I have not discovered yet. It does so many things , It is truly amazing. I am happy we have it well on the road before they come along and change the CMS form and the Icd codes. We will be ready to face the future stumbling blocks that the insurance companies are throwing at us because we have a safeguard program in “EASYBILLING. “
It seemed to be a GREAT undertaking in the beginning and now as I look back , It was the best thing we could have done. Not only because this program tracks your money like a hawk but because it runs automatically. I am still learning what it is capable of doing , but so far I can honestly say I LOVE IT@!!! Lynda @ Dr. Hellers (using Easy Billing 12 years)
"I had been searching for a Mac compatible billing solution for several years to perform in-house billing in my physical therapy practice. I first heard of Easy Billing Software in 2004 and liked that fact that the database was built on Filemaker Pro software. Filemaker and the Mac evolved together over nearly three decades and it is still considered the best small business and enterprise class database software to run native on a Macintosh since 1984. However, I held off from purchasing Easy Billing Software because I felt at the tme that there was a lack of robust medical documentation software compatible with the Macintosh. Today many PT documentation programs are now browser based- meaning that they can be run on any platform. With Easy Billing's HL7 interface capabilities I realized that I could have the best of both worlds and interfaced Easy billing with a browser based documentation software and purchased Easy Billing in 2011. We liked the fact that Easy Billing was a server based software program as it allowed for us to retain complete control and ownership of our billing processes and we believe in the long run it will keep our software overhead costs to a minimum. We have had nothing but but great success using this program. The combination of the stability of the Macintosh operating system, Easy Billing's Filemaker foundation, and the ability to utilize the software alongside Apple's innovative products such as the iPad has kept my IT overhead expenses down and employee training costs to a minimum. Easy Billing Software is one the most user-friendly, yet robust medical billing software on the market today. The fact that it runs native on the Mac makes it a no-brainer for Mac users. I highly recommend it!" John Esguerra, MSPT Director/Owner Brookline Physical Therapy
"Needless to say, today's training was of substantial benefit - you answered many questions I had written down just by reviewing the process with us." "Just an FYI - as I progress each and every day and the new program becomes easier to digest, I am finding that I just love this!!!! Tisha, Dr. Clark
"The Easy Billing Professional software is so much more than your average billing software. It creates a working environment that is effective, efficient, and encompasses a host of lessons about how to best utilize the software features. We are pleased with how complete this software really is and how it has made our billing services more on the cutting edge with its features. The staff at Easy Billing offer continuous personalized service that reflect genuine interest toward our concerns. The combination of outstanding product along with their superior service ensures our confidence and business with Easy Billing for a very long time." Jilly Beckos Co-Owner Minerva Medical Billing LLC
"I have been using the Easy Billing program for more than 4 ½ years now. I have found it to be a great billing program. Anytime I have asked for help, Marla has been there. I would recommend this billing program to anyone. It will make your billing experience so much easier. Thanks for providing us with such a great program." Kay Hayes Jackson Vinton Community Health
"I wanted to write and let you know how Easy Billing Professional has stream lined my office operations.The time saved with Easy Billing Professional is amazing with the Report Generator. The Report Generator allows me to break down production into categories. I can track an entire month’s production, break it down into categories and review this against my goals all in minutes. This entire operation had to be done manually before and now with Easy Billing Professional I have saved myself hours of work.Easy Billing Professional delivers accurate posting and thorough detail in all aspects of patient transactions whether it is cash or insurance billing.Easy Billing Professional has saved us an enormous amount of time in entering multiple services with theTemplate feature. Multiple laboratory entries can now be entered with one single click. The time saved with the Template feature alone has the program standing above all other competitors. Finally a program that has an integrated Inventory System incorporating billing, re ordering, updating products and prices. Thank you for putting together a very thorough program that saves our office an enormous amount of time every month. The amount of time saved pays for the program over and over again." Brian McGuckin, D.C., DABCI
"I wanted to take a moment to express our excitement about Easy Billing Professional. It is never easy changing billing programs, however, you have made transitioning our data and training staff much more fluid that I could have ever imagined. I know that we have so much more to learn and have barely tapped into the resources offered in this software. The auto-posting feature has been amazing. We have eliminated a part-time posting position since starting with Easy Billing Professional. The ease of bringing in electronic remittances for auto posting has simplified the posting process altogether. We have been able to streamline the process of sending primary and secondary claims electronically. The support you have given us has been invaluable. Easy Billing Professional is going to allow us to take our billing department to a new level with reporting and accountability. Thank you for working with us and I look forward to seeing what’s in store for future versions." Shannon Garris Director of Finance Comber Physical Therapy
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