Our Medical office has been using Easybilling software for over ten years now. We were VERY concerned to say the least about using the new and improved easy billing program. It was a new and different program and having to learn that program and teach it to everyone else in the office the doctors included, was not something I thought would be “EASY” at all. I was estimating our down time and seeing dollars going out the window, not to mention the pressure this put on me the office manger for finances. It was also the Christmas holiday not to mention year end, this was more pressure than anyone could possibly endure. I saw a nervous breakdown in my future.
I just want to say THANK YOU . The transition was painless. No nervous breakdown at all. I can not believe five days after we downloaded the program (Marla transferred our patient list) we were billing . I was still feeling my way around unexplored territory and clicking and poking on things I knew nothing about, but our office was afloat and seemed to be functioning just fine! Of course there were phone calls to Marla made out of sheer panic but her calm reassuring, unaffected fix always solved what was to me a monumental problem. She guided me into a transition I highly recommend. It is amazing what this new program is capable of doing. It seems to me we are getting our payments much faster. It is just as it says “EASY”. Once you have found the path of the function you wish to master it is soooooo simple. I have been in three training classes, so far . I want to do all of them in case there is something this program does that I have not discovered yet. It does so many things , It is truly amazing. I am happy we have it well on the road before they come along and change the CMS form and the Icd codes. We will be ready to face the future stumbling blocks that the insurance companies are throwing at us because we have a safeguard program in “EASYBILLING. “
It seemed to be a GREAT undertaking in the beginning and now as I look back , It was the best thing we could have done. Not only because this program tracks your money like a hawk but because it runs automatically. I am still learning what it is capable of doing , but so far I can honestly say I LOVE IT@!!!
Lynda @ Dr. Hellers
(using Easy Billing 12 years)
For two decades our goal has been to stay connected to our medical billing software users through training and support. We develop new versions of the program not only by staying current with the medical billing industry, but also by listening to the needs and wishes of our software users.